sent folder missing in outlook 2016 imap

They told me several times that the new update fixes the bug and when I tried, it still didnt't work. Visit the dedicatedĪfter conversing for months with Microsoft's support I gave up. If you have feedback for TechNet Subscriber Support, to learn more.

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If you get any other findings from the Outlook support, it would be appreciated if you can share here. Thanks for sharing the updates of the issue. I will revert back to an earlier version if Outlook support is running out of ideas which will probably the case soon. Outlook database is not in sync anymore with Office 365. Thus, I am pretty sure that this a Outlook bug and most users didn't simply notice it yet that their All other clients work correctly while a very small number of items in Outlook are either in an incorrect state or missing entirely. I probably wouldn't be aware of the problem if I didn't constantly compare the number of items in Outlook with I installed all recent updates and things are not looking good. I am working with Outlook support on the problem.

I suppose most users don't notice this bug because only a very small number of items are affected and you usually only become aware of the problem, if you work with other apps that sync with Office 365 where these missing items are visible just as in OWA.ĭid anyone else notice that items are missing in Outlook 2016? Sometimes an item disappears right before your eyes and reappears a second later. Modifies items in a way that makes some of them disappear in Outlook. Previously, if you changed an item, it would not immediately affect the item list. This is obviously a bug and was most likely introduced with the recent changes in the way smart folders work. Interesting is also that if I modify such a missing item in the web interface (for instance adding a reminder or flag and unflag), the item reappears in Outlook almost instantly. The missing items are visible in other apps on the Mac such as Reminders. This sometimes make the missing items reappear, but sometimes, it doesn't. The missing items then reappear in Outlook, but a few days later other items are missing. I deleted the mailbox in Outlook and added it again. The missing items can't be found through search and they are also not visible in any list. On some days, just 1 email or one 1 task is missing. It only affects a very small number of items. A few e-mails and tasks that are visible through the web interface in Office 365 are not available in Outlook 2016 Mac 16.13.

Sent folder missing in outlook 2016 imap